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Let the You.com team know of any bugs you're experiencing in the product. Before creating a new post, search to see if a similar one already exists and upvote it instead.

I can't upload txt and docx files.

When using the desktop web interface, I can't upload txt and docx files. However, txt and docx files can be uploaded via the mobile browser and app. JSON and image uploads work fine.

under review

Refusal to respond

Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: 37c19161-b877-4f6a-8980-37ef0d0533e9|b1e6b033-01f7-45dc-a30a-c5f1b71d3459|2025-03-16T09:41:11.865Z

under review

Unable to use ChatGPT 4

It says buy a Pro, even though I have it, Email rahulmohan@mail.com

under review

App froze

Our team is looking into it. If you would like to follow up on this issue, please visit our Feedback Portal or let us know on our Discord. Please include the following Error ID in your message: c0_f65b7b6b-51a3-4c76-a772-dfd8598fdfc9|490f5d62-93c0-4509-9ef5-8d93d0782714|2025-03-06T00:44:01.131Z

under review

1 Year Subscription Offer

The link takes me to a page for a trial offer ( https://you.com/pro/M2G6MFI6?_bhlid=33e1a22bf2bc6dccbd2e112ae224413b9f82e209 ) but then forwards me to a stripe page asking me to pay $180 today. I am okay with setting up the renewal, but I dont want to pay up front without having the opp to test it out with some document uploads.

under review

You Pro no longer recognised

My You Pro has not been recognized for three days. The annual subscription lasts until July.

under review